Refund policy

At Femmeity, we care about making your shopping experience as clear and smooth as possible. Before completing your purchase, please take a moment to review our return and refund policy carefully, as placing an order means you agree to the terms below.

We encourage all customers to check their order carefully at the time of delivery while the courier is still present.

Returns & Refunds

We do not accept returns or refunds after the order has been received.

If you do not wish to receive the order, you may refuse it before accepting the delivery and while the courier is still present.

Once the order has been accepted and the courier has left, it cannot be returned or refunded.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately so we can review the issue and assist you accordingly.

Shipping Fees

Shipping fees are non-refundable.