Terms of service

Welcome to Femmeity. These Terms of Service outline the conditions that apply when you visit our website, browse our products, or place an order with us. By using our website or completing a purchase, you agree to the terms and conditions below.

We aim to provide clear product information, accurate pricing, and a smooth shopping experience. Please review product details, sizing information, prices, shipping details, and our policies carefully before placing your order.

Orders

All orders are subject to availability and confirmation.

Femmeity reserves the right to cancel or refuse an order in cases such as incorrect information, pricing errors, product unavailability, or suspected misuse of the website.

Customers are responsible for providing accurate contact, address, and delivery information when placing an order.

Products & Availability

We do our best to display product colors, details, and descriptions as accurately as possible. However, slight differences may occur due to screen settings, lighting, or photography.

Product availability may change without prior notice.

Pricing

All prices displayed on the website are shown in Egyptian Pounds (EGP), unless otherwise stated.

Femmeity reserves the right to update product prices, offers, or promotions at any time.

Shipping & Delivery

Delivery times may vary depending on the customer’s location and courier availability.

Customers must ensure that their phone number and delivery address are correct to avoid delays or failed delivery attempts.

Shipping fees are calculated according to the delivery location and are shown during checkout.

Returns & Refunds

Femmeity does not accept returns or refunds after an order has been received.

Customers are encouraged to check their order while the courier is present. If you do not wish to receive the order, you may refuse it before accepting the delivery.

Once the order has been accepted and the courier has left, it cannot be returned or refunded.

Damaged or Incorrect Orders

If you receive an incorrect, damaged, or defective item, please contact Femmeity as soon as possible with your order details and clear photos so the issue can be reviewed.

Website Use

You may not use our website for any unlawful purpose, attempt to interfere with its operation, copy its content without permission, or misuse any information, images, designs, or materials belonging to Femmeity.

Intellectual Property

All website content, including images, product photos, branding, text, graphics, logos, and designs, belongs to Femmeity or is used with permission.

Content may not be copied, reproduced, distributed, or used commercially without prior written permission.

Changes to These Terms

Femmeity may update these Terms of Service when necessary. Any updates will be published on this page, and continued use of the website means you accept the revised terms.